Support Services

Please consider looking at the Remository documentation to see if it answers your question. Or search the question and answer section here. If you are unable to solve your problem that way, please raise a support ticket. Subscribers have priority support - usually a response within one working day. Tickets from others may receive limited attention. You can also raise a support ticket by emailing support@remository.com.

We are compiling answers to common questions. Let us know if you have a suggestion.

Answers to some common questions:

Can I speed up the admin dashboard?

How does Remository work as a Joomla Update Server

Making nice URLs for Remository

What does "Sorry, your user status does not allow the file to be delivered" mean?

Where can Remository store its file repository?

Getting points with the step value

How can I give or remove custom points to/from a specific users

Where can I find free Joomla extensions mentioned in the JED?

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