Support Services

Please consider looking at the Remository documentation to see if it answers your question. Or search the question and answer section here. If you are unable to solve your problem that way, please raise a support ticket. Subscribers have priority support - usually a response within one working day. Tickets from others may receive limited attention. You can also raise a support ticket by emailing support@remository.com.

Step 1: Components -- UserPoints -- Rules -- Custom -- Published: Yes

First of all you have to publish the rule. See above

Step 2: Components -- UserPoints -- Users -- Select user -- button "Custom points" -- Give/remove custom points...

When you give or remove points there come two field "Points" and "Description". If you want to give points, just write the number of points, for example 10. If you want to remove points from the user then use negative value, for example -10. You can also write short reason these custom points in description field if you want to. Last but not least remember Save all this, just press the button Save in the top right corner.

For example

Points:10
Description: Very active role in Community

Save

Step 3: Components -- UserPoints (Control Panel) -- Latest activity

If you want to check immediately those points what you just give or remove, see above. There you should see those custom points.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.