Follow Remository and UserPoints on Bluesky so we can tell you about every new release
Follow Remository and UserPoints on Bluesky so we can tell you about every new releaseIf a Joomla update of Remository or UserPoints fails, and you visit the link shown by Joomla for downloading the software, you are likely to get this failure message. It is followed by more text. If the upgrade fails, attempting to download the link is also likely to fail. What the message is trying to tell you is that you must have a current subscription, and have entered your user token into Remository. The user token can be found on the profile page when you are logged in. It is stored by going to the Remository Options (in the admin interface). The user token is the first item in the options.
Look for "Downloads" in the main menu - then select the folder "Free Joomla Extensions" and select the item you are interested in. At present, User Points can be downloaded with a free subscription. You'll find it in the "A Place for User Points" folder. Take out a Remository Observer or Remository Support and Upgrades subscription to be able to download free extensions.
This can happen with Remository or UserPoints. It means that either you do not have a token installed into the Remository/UserPoints Options (first item), or your token is not currently valid. You can see the token when you first log in to Remository/UserPoints (user side), or by looking at your profile. It must be entered into the Options. If it is set correctly and you get an error, please check that you have a current subscription.
Martin Brampton
Support
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