remository

- the home of the great file repository! Also the home of the Glossary component and the Remosef URI transformer.

New - Premium Support Service

Many sites rely on Remository and Glossary, and we are now pleased to offer a premium support service for our products. We have kept Remository and Glossary totally open source and free to use, unlike many others who offer advanced features only in a "Pro" version. Unlike them, we provide you with sophisticated technology at no cost.

But it is not possible to also provide a high level of support free of charge. For that reason, we have introduced Premium Support for people who use Remository and/or Glossary and need support they can rely on. The services offered are:

• Advice on initial implementation and configuration
• Access to an exclusive forum, available only to Premium Support subscribers
• Enhancement requests from Premium Support subscribers will have priority
• Priority handling of support tickets

Please go to the support page for more information.

New - Support Ticket System

You can now raise support tickets for Remository or Glossary. To get to the ticket system, follow the main menu link to "Support" or go directly. If you have a problem with Remository or Glossary that is holding you up, and you have not been able to find the answer in the FAQs or forum, raise a support ticket. Please note that Premium Support subscribers will receive priority handling for their tickets.

Alternative Remository icon set

A Remository user has posted an alternative icon set in the forum, with a download link. For more information look at this posting .

The aTicket support ticket system for Help Desk

Just launched! I was concerned that the formerly open source eTicket (based on osTicket) system had changed hands and stopped being open source. So aTicket is a new development, based on the last open source version of eTicket. It is a slick, easy to use system for small to medium support operations. Tickets can be raised by email or Web, and are neatly followed using just the owner's email address and the ticket ID. There are extensive admin functions. You can find the new project at http://aticket.org. The current aTicket will soon be replaced by the Aliro ticket component that is now in use on this site.

CMS framework development

If you're interested in PHP 5 development, especially as it applies to the creation of a CMS framework, take a look at my new book. The examples are taken from the Aliro CMS, developed by me and now released in beta, but the techniques are applicable to building any PHP framework for use on the web, and to some extent to any kind of PHP development. Click on the image of the book to go to the publisher's site to see more information and purchase options.

Problems installing into Joomla 1.5.x

Some people are having difficulty installing Remository into Joomla 1.5.x and receive the message "Error - could not find an XML setup file in the package". The error is an unhelpful generic message and really means that Joomla is not having success unpacking the archive. It appears that the reason for this is use by Joomla of very recent additions to PHP for archive handling, and these appear to be less than totally reliable. The problems are erratic and not easily linked with a particular software configuration. You can find out more about weaknesses in the Joomla installer by following the menu link to the PHP-Ace "Blog".

Name clash on "downloads"

The default directory for the Remository file repository is called downloads. But if you create a system that uses SEF to have a file repository URI like http://mydomain.com/downloads this will not work because the CMS sees this as the real directory and not as a SEF'd CMS URI. The solutions are: either avoid using the exact name "downloads" at the start of a SEF URI, or put the files somewhere else and change the default location in the Remsitory configuration and any containers that have an absolute path specified. Make sure any new directories exist before changing absolute paths.

Remository on Joomla! version 1.5+

As one of the first major components to be published in a version capable of running as native Joomla 1.5, Remository is leading the field. But that doesn't mean that people using other systems are being left behind. In fact, code has been developed so that the major components hosted here are able to run on any of the supported platforms.

Versions that will run on Joomla 1.0.x are in the Mambo download section. Extensions are the same for MiaCMS, Mambo 4.x and Joomla 1.0.x. The packaging has to be different for Joomla 1.5, so there is a special Joomla section to cater for software built to work there.